How to Perform Scenario Maintenance?
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How to Perform Scenario Maintenance?

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Article summary

Admin users can perform Maintenance on a scenario and/or template without having to track down every user and ensure each user has exited the template and/or scenario. Admin users control when Maintenance is performed on a template and/or scenario.

Follow the steps below to perform Maintenance on a scenario:

  1. Navigate to Maintenance > Administration > Scenario Setup.
  2. Select the scenario that you want to perform maintenance on.
  3. Click the More list-box and select Maintenance.
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  4. Select the amount of time (in minutes) prior to the start of Maintenance.
  5. In the Message text box, enter a message to appear for application users.
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  6. Click Trigger Maintenance. The message is sent to all users who are working with the scenario. It will display on their screen informing the users about the upcoming maintenance activity. Users will be asked to Save and Exit thescenario prior to the commencement of Maintenance.

    Once Maintenance starts, the scenario is locked preventing users from performing additional actions. The icon shown in the image below indicates that the scenario is under Maintenance.

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  7. The Admin user can now perform Maintenance on the scenario selected and/or mapped templates as needed.
  8. Once updates are complete, save all changes and adjustments, and return to the Scenario List page.
  9. Select the scenario and click More > Maintenance.
  10. A message is displayed asking if you want to end scenario maintenance. Click STOP MAINTENANCE. Ending maintenance unlocks the Scenario / Templates. At this point, users can work on the Scenario / Templates.
Note:
An Admin cannot trigger Maintenance on a scenario if any of the associated templates are under maintenance. Similarly, an Admin cannot trigger Maintenance on a Template if the associated Scenario is scheduled for maintenance.

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