Article Summary
This article explains how administrators can lock or unlock user accounts in Planful to manage login access. It provides steps to locate a user under Maintenance → Administration → User & Role Management → User, open Security Options, and select or clear the Lock User checkbox. Locking a user prevents login access, while unlocking restores it. This process helps control secure access and reactivation of users in Planful.
eddy_keywords: lock user, unlock user, reactivate user, user account locked, reset locked user, enable login, unlock account, user unable to login, User & Role Management, security options, re-enable user, account access
eddy_intent: How-to
eddy_questions:
How to unlock a profile?-
How do I unlock an account?
- How can I reactivate a disabled user?
- How do I reset a locked user in Planful?
- Why is a user unable to log in to Planful?
- [User name] is unable to login / user account is locked
- How do I lock a user in Planful?
- How do I unlock a user account?
- How can I enable login access for a user?
- Where is the Lock User option located?
eddy_synonyms:
lock = disable, restrict, block
unlock = enable, reactivate, restore access
user = employee, account holder, login ID
account = profile, login, credential
To manage a user's ability to sign in to Planful, either by locking or unlocking their account, do the following:
Navigate to Maintenance > Admin > User & Role Management > User.
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Select a user you wish to lock/unlock and click the Security Options icon.
Select the Lock User checkbox.
Click OK.