Planful AI Assistant
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Planful AI Assistant

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Article summary

Planful AI's new assistant is an intelligent tool integrated directly into the Planful application to help you work more efficiently. The current version of Planful AI’s assistant lets you:

  • Get relevant guidance for performing tasks.
  • Access step-by-step instructions.
  • View summarized articles for quick reference.
  • Provide feedback for continuous improvement.
Important: Planful AI's Assistant Activation
We are actively reaching out to customers to enable this feature. If you have not been contacted yet and would like to activate this feature, please email us at legal@planful.com.

Key Features

Ask Questions in Natural Language

Whether you need assistance using the application, performing a specific task, or need some information, have a conversation with Planful AI, just as you talk with your coworker. It provides easy-to-understand responses that you can follow and perform any task quickly.

Smart Answers

Get to-the-point answers directly in the Planful AI interface. You can access step-by-step instructions for any task in the sidebar, allowing you to continue working without interruptions.

Summarized Articles

Planful AI’s chat interface provides relevant guidance tailored to your queries with crisp and clear information in the interface that you can readily use. If you wish to dwell more on the details, visit the source articles for in-depth information. It offers the ability to summarize information and provides the convenience of accessing comprehensive information through the list of source articles.

Start using the assistant by opening the chat interface within the application and typing your question or describing the task you need assistance with. You can ask any of your questions or use the sample prompts. For example, How to create a snapshot?, How to enable Predict?, etc.

How To Use Planful AI's Assistant?

To use the assistant, do the following:

  1. Log in to your Planful application, navigate to the top toolbar, and click Planful AI.
    PlanfulAI Button
    The Planful AI dialog box will appear.
    Chatbot
  2. Enter your question in the search field and click the Arrow icon.
    You can also use the sample prompts to start asking questions.
    Chatbot-1
    Planful AI displays your answer with related source articles.
    Chatbot-2
  3. You can click the Thumbs Down icon to share feedback if the response is incorrect or irrelevant.
    Feedback
  4. Select the applicable options and enter your feedback in the text field.
  5. Once done, click Submit

FAQs

How is Planful AI's assistant useful to me?

Planful AI’s assistant answers your questions about using Planful products and provides you with in-product assistance. In the future, Planful AI will assist you with finding and opening reports, conducting variance analysis, and more.


How does Planful AI work?

Planful AI leverages an LLM model to provide users with powerful in-product assistance functionality. This integration allows users to access the search functionality without needing to visit our documentation site.


Does Planful AI retain my previous questions?

Yes, Planful AI retains the history of your interactions during the session to provide a seamless experience. When you log out, the session ends and history information is lost.


How do I provide feedback to Planful AI?

You can provide feedback by clicking the Thumbs Down icon. A dialog box will appear where you can select relevant options, enter your comments, and share your feedback.


How can I adjust the Planful AI dialog box?

You can drag and move the dialog box or collapse it altogether, depending on your needs and screen resolution. That way, you can follow instructions while using the Planful application.


What happens to my data and chat history? Is it stored anywhere, or are prompts tracked?

Your data and chat history are only available during your active session. Once you log out, all prior chats are cleared, and we do not retain any responses beyond your session time. However, if you provide feedback (e.g., a thumbs-down with additional information), we capture that feedback to improve the quality of our answers.


What types of questions can I ask the assistant?

 Here are a few examples of what Planful AI can assist you with: 

  • How do I create a scenario? 
  • What are the steps to build a report? 
  • How can I create a dashboard? 
  • Where can I configure workforce planning? 
  • How do I export data? 
  • How can I share dashboards? 
  • What is the cloud scheduler?



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