How to Add a New User?

To create a new user, follow the steps below:

1. Navigate to Maintenance > Admin > User & Role Management.
2. Click Add.
   
   
3. Enter a valid Email address; this will serve as the user's login ID.
   
   
4. Select a User Authentication Mode:
   • Native — Log in to Planful using the Login page.
   • SSO Provider — Log in to Planful using Single Sign-On (Planful supports all providers who support the SAML 2.0 standard).
   • Hybrid — Log in to Planful using the Login page, Single Sign-On, or both.
5. Enter the user’s first and last name.
6. Select the user's Status: Active or Inactive. Users must be active to access Planful.
7. Assign a Navigation Role to the user. To learn more about the Navigation Role, click here.
8. Select Regular User or Reporting Administrator for the Reporting Role. A regular user does not have the same access and privileges as a reporting administrator.
9. Select Regular User or Admin User for the Task Manager Role.
10. Select Administrator or User or Budget Manager for the Support Role.
    If you select the Budget Manager role, the user can access only the artifacts (templates or reports) that finance teams share with them. The user will not have access to any other functions of the application. For more information on the capabilities of a Budget Manager, click here.
    Note:

    The number of available Administrator roles is based on your Service Level Agreement (SLA).  
11. Select Yes if you are adding a Dynamic Planning user. The Dynamic Planning Role drop-down list will be displayed.
12. Select Power User or Contributor User or Reviewer User for the Dynamic Planning Role.
    Note:

    The Contributor and Reviewer user needs to be assigned to a user group in the Dynamic Planning application.
13. Support ID is read-only field updated based on your system setup.
14. Select Background Administrator to disable the user from logging into all Planful applications other than through Web Services. This is useful for a typical user account which is created to perform back-end tasks, such as DLR loads, Cloud Scheduler jobs, etc.
15. Select Disable Password Expiration Check so that the normal password expiry policy is not applicable for this user. This is useful for a user account created to perform back-end tasks, such as Data Load Rule loads, Cloud Scheduler jobs, etc.
16. Select Enable Two Step Verificationto prompt users to select a method for receiving a verification code (SMS, email, or phone app) that they will use as part of their login process. This will enhance login security for the users. To learn about selecting a two-step verification method, click here.
    Note:

    Two-step verification is applicable only for login through the application web page, for both Native and SSO user accounts. It does not apply to login authentication via thick clients (Excel Add-in, Offline Planning ) or web service requests.
17. Select Enable Web Service Access to enable web services access for the user to define security access for importing data from an external source into the Planful application through Web Services.
18. Click Save.