Client Requirements
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Client Requirements

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Article summary

The following are the hardware, operating system, browser, and other client requirements.

Note:
The minimum screen resolution is 1366 X 768.
Area
Requirements

Hardware

Memory

Minimum-1 GB

Recommended- 4GB

Intel / AMD single processor

Minimum-1 GHz

Recommended- 2 GHz


Operating System

Version

IE 11 (Standard 64 Bit)

Edge on Chromium

Chrome (latest

Firefox (latest)

Safari (latest)

Office 2010

Office 2013

Office 2016

 

Office 2019

Windows

8.1

 

ü

 

 

ü

 

ü

 

 

ü

 

ü

 

ü

 

Windows

10 (Redstone 5)

 

ü

 

ü

 

ü

 

ü

 

 

ü

 

ü

 

ü

 

ü

Windows

11 

 

ü

 

ü

 

ü

 

ü

 

 

ü

 

ü

 

ü

 

ü

Mac

10.15 (Catalina)

 

 

ü

 

ü

 

ü

 

ü

 

 

 

ü

 

ü

Note:
IE 11 will be supported only in Spotlight XL from Aug 2020.

Other Software

  • MS Office 2010/2013/2016/2019, Office 365

  • Microsoft Excel 2010 or above is required for Offline Planning and SpotlightXL. .NET version 4.7.2 Framework is required to support TLS version 1.2 and higher.

  • Adobe Flash Player (Microsoft IE only)

  • MS Office 2011 and 2016 for Mac OS X (10.10.X, 10.11.X version)

  • Mac OS X does not support Excel Add-Ins

Note:
We recommend Excel 2016 for optimal performance.

Application Programming Interface (API)

Transport Layer Security version 1.2 (TLS 1.2) is supported for all Planful APIs.

.NET version 4.7.2 Framework is required to support TLS version 1.2 and higher.

Note:
Add-Ins are supported for Windows 8.1 and above. By default, add-ins are supported in 64-bit.

Desktop Notifications

We recommend you to enable the desktop notifications to be aware of important information. For example, desktop notifications provide information about your Planful session expiry and about a process completion in the cloud. With desktop notifications, you will receive notifications on every page and window of the Planful application.

When you login to Planful for the first time, you will receive an alert to enable desktop notifications. You can enable or disable desktop notifications whenever required from any browser.

Steps to Disable or Enable Desktop Notifications in Chrome

You can use the following steps to enable Desktop Notifications for the Chrome browser:

  1. On your computer, launch Chrome.

  2. Click More (3 vertical dots) from the upper-right hand corner.

  3. Click Settings.

  4. In the Privacy and security pane, select Site Settings. The Site Settings window appears.

  5. Click Notifications. The Notifications window appears.

  6. Enable or Disable Sites can ask to send notifications based on your requirement..


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