Using Application Audit
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Using Application Audit

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Article summary

Admin users can monitor all actions taken by users. If there are discrepancies, view users that were logged on when the discrepancy occurred as well as the actions each user took associated with the area of the application in question.

Admin users can control the visibility of the Application Audit option by selecting or deselecting it in Navigation Access. To learn more about assigning a Navigation Access to a Navigation Role, click here.

Note:

If Application Audit is not visible in the menu, the assigned navigation role may not include access. Check the Navigation Access settings or contact an admin.

  • View Audit Log- allows you to select specific areas of the application to monitor and track detailed user activity. You can see which user created, updated, modified, or deleted an item, along with the time and nature of the action performed. This helps in auditing changes made across the system and identifying who performed which action.

  • Setup Application Audit - configure the application areas to be tracked for user actions.

  • Data Load History - view successful and unsuccessful Data Integration - Data Load Rule processes.

View Audit Log

How to View Audit Log?

To view the audit logs for the actions performed over the application, follow the steps below:

  1. Navigate to Maintenance > Application Audit > View Audit Log. The Application Audit Details screen appears.

  2. Select from the following options to narrow down the logs:

    • Select an Audit Area from the drop-down. To learn more about each audit area, click here

    • For Action, select the action associated with the Audit Area selected. For example, if you want to view all navigation role deletions, select Navigation Role from the Audit Area list and Delete from the Action list.

    • Select the date range using the From and To fields for the period you would like to view the audits.

    • Select an Application User to view actions taken by that user.

    • For Audit Type, choose from an Active or Archive audit log.

  3. Click View Logs to see results based on selections. Once you click View Logs, the results are populated in a table format:

    • Audit Time – The date and time the user performed the action

    • Audit User – The name of the user selected in the Application User field

    • Audit Area – The audit area selected

    • Source – Displays how the change was made, indicating whether the log is user input or system-generated

    • Audit Action – For example, Add, Edit, Delete. The action the user took

    • Audit Description – Displays a description of the action the user performed. For example, Logged In

    • Old Value – Displays the original value before the change. For example, if a user’s Support Role is changed, the existing role details are displayed

    • New Value – Displays the new or updated value. For example, if a user’s Support Role is changed, the new role details are displayed

How to Archive Audit logs?

To archive audit logs, follow the steps below:

  1. Navigate to Maintenance > Application Audit > View Audit Log. The Application Audit Details screen appears.

  2. Click Archive. The Application Audit Archive screen appears.

  3. Select the From and To dates for the audit logs you want to archive.

  4. Click Archive Logs. The logs are archived. To view logs, return to the Application Audit Details screen and click View Logs.

How to Export Audit Logs?

You can export the audit logs using the Export as Excel or Print options. The exported logs will replicate the results displayed based on your selected criteria on the Application Audit Details page.

To export the audit logs,

  1. On the Application Audit Details page, apply the desired filters (such as Audit Area, Action, Date Range, User, or Audit Type) and click View Logs.

  2. Choose one of the following options:

    1. Click the Export as Excel icon to download the audit logs in Excel format.

    2. Click the Print option to generate a PDF or send the logs directly to a printer.

Auditing Hierarchies

Additional auditing capabilities (listed below) are available for all Hierarchical changes made in Hierarchy Management.

  • Ability to search all changes under the Hierarchy Audit Area except for Attribute Setup performed via the Setup link in Hierarchy Management. Attribute Setup changes are displayed as User Defined Attributes

  • The Audit Description column includes more details on the field modified by a user. Parent information is provided as well

  • The Audit Actions list is simplified. All actions are categorized as All, Add, Copy, Delete, Edit, or Save.

Setup Application Audit

How to Set Up Audit Log for Application Areas?

Admins can select specific areas within the system for audit logging to track user actions. To configure the audit areas to be tracked, follow the steps below:

  1. Navigate to Maintenance > Application Audit > Setup Application Audit.

  2. Select the Enable Log checkbox next to each area of the application you want to audit. You can also select Check All to enable auditing of all application areas.

  3. Click Save.

Data Load History

View Data Load Rule process statuses by navigating to Maintenance > Application Audit > Data Load History.

Data Load Rule - Select the Data Load Rule for which you would like to view report log information.

Type - Select to view audit log data for all data loads, both successful and unsuccessful.

From / To - Select From and To period dates to view related report log details.

View History - Generates results based on selection criteria.

Close - Close the Selection Criteria pane.

Detailed Report - View the Data Load History Report, which contains detailed information, such as the name of the loaded file, the number of records loaded, the data type, and time mapping information.

The following fields in the grid are described:

  • Start Time - Displays the time at which the Data Load Rule process started

  • End Time - Displays the time at which the Data Load Rule process was completed

  • Status - Indicates whether the data load was successful or not

  • Description - Displays details about the execution of the Data Load Rule process

  • Record Count - Displays the number of records loaded in the Data Load Rule

  • Run Id - Displays a unique key associated with the Data Load Rule. You can use the Run Id when you contact the Support team for Data Load Rule related issues

  • User - The user that performed the data load

Note:

Status Message - Displays the name of the data load rule. This column is available only in the printed (Output > Print) or exported (Output > Export as Excel) Data Load History report.


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