Incompatible SpotlightXL Error

Some users do not upgrade their Spotlight Add-In regularly. Sometimes, when a new version of Dynamic Planning is released, older versions of the Spotlight Add-In will not work. We support backward compatibility of Spotlight so you can upgrade the Add-In infrequently but we recommend that you upgrade at least 4 times per year.

If you have received the error message "Incompatible SpotlightXL version," then you need to uninstall the old version of the Spotlight Add-In and install the newest Spotlight Add-In on your computer. See Upgrading SpotlightXL and Spotlight for Office for instructions on how to upgrade.