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    Incompatible SpotlightXL Error
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    Incompatible SpotlightXL Error

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    Article summary

    Some users do not upgrade their Spotlight Add-In regularly. Sometimes, when a new version of Dynamic Planning is released, older versions of the Spotlight Add-In will not work. We support backward compatibility of Spotlight so you can upgrade the Add-In infrequently but we recommend that you upgrade at least 4 times per year.

    If you have received the error message "Incompatible SpotlightXL version," then you need to uninstall the old version of the Spotlight Add-In and install the newest Spotlight Add-In on your computer. See Upgrading SpotlightXL and Spotlight for Office for instructions on how to upgrade.

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