September 17 Maintenance Release

Known and Resolved Issues

Known application issues we are working to resolve, as well as any resolved issues for this release, can be found in the Planful Support Portal, located at hostanalyticsinc.zendesk.com/home.

Support Portal Access

User authentication is required to access the Support Portal. To access the Support Portal directly, set a password that will work with the email address you use to access your Planful application as follows: 

1. Navigate to https://hostanalyticsinc.zendesk.com/access/help.

2. Enter the email address you use to sign into your Planful application.

3. Open your email client and locate the email titled, "Planful, Inc. password reset" and follow the instructions in the email.

Deprecated Items

An ongoing list of product features, components, and functionality that Planful is planning to remove in future releases can be found in the Knowledge Base. Refer to the FAQs document for detailed information.